Patient
Safety
Your
Safety Is Our Top Priority
When
you or your family member is a patient at Hutchinson Area Health
Care you want to be sure you receive the best and safest care
possible. Our hospital and health care professionals are committed
to providing the best care for you and your family. We ask that
you and your families join us to make sure that our care meets
your needs, and we encourage you to let us know when it does
not.
We
are dedicated to sharing information on quality and safety with
you and your family through efforts such as voluntarily participating
in the Leapfrog Group Survey. Leapfrog is a coalition of more
than 100 public and private organizations that share our commitment
to provide the safest healthcare possible. We commend the Leapfrog
Group for recognizing quality of care is not just based on cost.
However, we realize their standards are not applicable to all
hospitals.
To
make your health care visit safe we have many steps in place
that go beyond Leapfrog's three standards. The following are
a few of the countless steps our hospital is taking to assure
you receive reliable care:
- Your
safety is central to every thing we do within our hospital.
It is the top priority at all levels of our organization including
management, physicians, and staff.
- We
have a patient safety committee in place to evaluate any safety
concern brought up by staff, patients, or family members.
The committee reviews each safety aspect and develops steps
to make our hospital a safe place to receive your care.
- All
physicians and nurses at our hospital are board licensed and
participate in continuing education.
- For
medication safety, we double-check to make sure you receive
the right medication, right dose, with the right method at
the right time. We encourage you to speak up if you have any
questions about your medication.
- We
recommend that to have a family member or friend with you
during your health care visits. They can provide comfort,
support, and can also help ask questions.
- We
encourage you to ask questions and take notes.
Hutchinson Area Health Care welcomes your feedback.
Your comments and/or concerns related to the services you have received are important
to us.
It is the policy of Hutchinson Area Health Care to provide our customers with a safe
environment, free from reprisal that allows them to express concerns and recommend
changes in policies and services to any employee or staff member of their choice.
Our staff members have been trained to listen to your concerns. If you have any concerns
about patient care or safety, please contact any employee at the Hutchinson Community
Hospital, Dassel Medical Center or Orthopaedic and Fracture Clinic, A Service of
Hutchinson Community Hospital.
The above listed components of Hutchinson Area Health Care are accredited by The Joint
Commission. If your concern has not been addressed by the organization, you may
contact The Joint Commission’s Office of Quality Monitoring by either calling 1-800-994-6610 or emailing complaint@jointcommission.org.
For
more information click on the links below:
